Store Operations

If thrift stores are your bread and butter, we can help. We offer a wide range of professional services, from consulting to on-site installation of best practices.

Services:

• In-store sales management standards such as pricing, sell-through, visual merchandising, category merchandising, promotional events, seasonal sales floor allocation and display.
• Production best practices for sorting, hanging, pricing, aligning appropriate quotas, maximizing yield, leveraging seasonal relevancy and in-demand merchandise, and process efficiency.
• Point of Sale reporting with full visibility and real-time updates on sales trends and results such as total sales, category sales, customer count, average income per customer, average income per items sold, average put-out price, etc.
• Best practices that drive in-store donations and create a positive donor experience.
• Multi-store management supervision to execute and inspect processes, policies and standards.

 We have three highly skilled multi-store District Managers who lead our Store Operations Team. They, along with our 16 Store Managers, guide and develop our store teams daily.

 

Inventory & Supply Chain

Without product, there wouldn’t be great finds for your customers to discover and take home. It takes expert and comprehensive supply chain management to ensure your sales continue to grow year over year.

Services:

• Strategic sourcing
• Sales and purchase of product
• Product storage
• Supply distribution and logistics
• Inventory control
• Budgeting
• Planning and forecasting

 

 

Marketing

To make the thrift business successful, you need customers. How do you get them and keep them coming back?  Team Thrift Marketing can help. We thrive on customer feedback and work hard to create an enjoyable customer experience. We analyze each campaign and look for ways to celebrate and repeat successes or adjust our strategy to continually increase sales.

Services:

• Marketing strategy development, including analytics.
• PR and media relations
• Sales promotion support including consultation, design and/or implementation of print/digital collateral such as e-promotions, signage, coupons and flyers.
• Implementation of shopper loyalty rewards programs via text or email.
• Social media strategy and implementation to enhance or supplement your existing social profile across social networks.
• Website assessment to enhance search engine optimization (SEO).
• Visual merchandising

 

 

Human Resources

Need help with payroll, benefits management or ensuring your policies are compliant? We can handle all your concerns from legal compliance to benefits, and everything in between.

Services:

• Strategic staffing and recruitment
• Technical training
• Management development
• Employment law compliance
• Performance management
• Succession planning
• Employee relations/Investigations
• Policy development and implementation
• Group Insurance & statutory benefits administration
• Pay structures
• Electronic onboarding & pre-employment screenings

 

 

Accounting and Budgeting

Any business owner knows the importance of timely and accurate financial records. It is also important that expenses are monitored and bills are paid on time.  Let Team Thrift’s accounting team handle these services and more.

Services:

• General accounting, including bank reconciliations, Accounts Payable and Accounts Receivable.

• Financial statement preparation – income statements, balance sheets, etc.
• Cash management
• Budgeting and financial projections
• Bi-weekly payroll

  

Additional Services

 Loss Prevention and Safety

Loss Prevention and Safety services including a comprehensive assessment to help maximize your security and asset protection policies and practices pertaining to store inventory, property, cash, equipment, etc. We can also provide regular safety audits to avoid potential injuries to employees and customers.

Data Analysis

Data – and more importantly, the interpretation and use of data – are powerful tools in your thrift business. Data analysis provides you with in-depth understanding of the realities of your business that is not possible with mere topside number-crunching. True analysis conducted by thrift business experts allows you to respond to market conditions proactively and understand the underlying causes of changes in sales and customer patterns identified by store performance metrics.

Analytical services at Team Thrift include data assessment and interpretation of sales, productivity, forecasting and trends, customer count, best-selling categories, income per customer, and income per unit sold. Our team is well-versed in analyses as well as consulting on relevant data platforms for thrift operations of all sizes.

We can also help you with real estate acquisitions, contract development, donor relations, and establishment of non-profit partnerships.

Because thrift is always evolving, our services do too. Any of our services can be provided as a stand-alone or part of a more comprehensive package specifically designed to meet the unique needs of your business. You decide what you need. We’re here to make your business successful.